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★ This month's winnerBuilding nowPharmacy operationsby Zahid Khalifa

PharmaLineAI — an AI phone line for community pharmacies

An AI phone agent that answers routine pharmacy calls 24/7 — verifying identity, reading back prescription status, and booking services in under 30 seconds.

The problem

The phone never stops. Around 80% of pharmacy calls are routine — “is my prescription ready?”, “what time do you close?” — and every one drags the team off clinical work.

Zahid and Neelam were fielding a wall of them before 11am, every single day.

What we built

An AI phone agent that picks up 24/7. It checks the caller's identity, reads back prescription status, gives opening times, and books vaccinations — usually in under 30 seconds.

Anything sensitive jumps straight to a human, fully logged. Multi-tenant and GDPR-ready from day one, with a call-deflection dashboard for owners.

Live in betapharmaline.connextar.com
Founding cohort

Zahid Khalifa

Suggested this idea — and leads the founding cohort that shapes the MVP if it wins the month.

Discussion (1)

Neelam Hina24 Jun 2026
As the pharmacy manager this gave us our mornings back — the phones used to be relentless before 11am.

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